未付款訂單
Dear $buyer,
We have got your order of XXXXXX。 But it seems that the order is still unpaid. If theres anything I can help with the price, size, etc., please feel free to contact me. After the payment is confirmed, I will process the order and ship it out as soon as possible. Thanks！
Best Regards
$myname
譯文：我們已收到你的訂單，但訂單似乎未付款。如果在價格和尺寸上有什么能幫助的，請隨時與我聯(lián)系。當(dāng)付款完成，我將立即備貨并發(fā)貨。謝謝！
提示：請根據(jù)您產(chǎn)品自身特點對描述內(nèi)容進(jìn)行修改。
已付款訂單
Dear $buyer,
Your payment for item XXXXXXXXXXXXXX has been confirmed. We will ship your order out within XXX business days as promised. After doing so, we will send you an e-mail notifying you of the tracking number. If you have any other questions, please feel free to let me know. Thanks!
Best Regards
$myname
譯文：您的訂單編號為XXXXXXXXXXXXXX的款項已收到，我們將在承諾的XXX天內(nèi)發(fā)貨，發(fā)貨后，我們將通知你貨運單號。如果您有任何問題請隨時聯(lián)系我。謝謝！
提示：請?zhí)钌夏挠唵翁柡桶l(fā)貨天數(shù)。
發(fā)貨后
Dear $buyer,
The item XXXXXXXXXXXXXX you ordered has already been?shipped out and the tracking number is XXXXXXXXXXXXXX. The shipping status is as follows:XXXXXXXXXXXXXX. You will get it soon. Thanks for your support!
Best Regards
$myname
譯文：訂單號為XXXXXXXXXXXXXX的貨物已經(jīng)發(fā)貨，發(fā)貨單號是XXXXXXXXXXXXXX，運輸方式是XXXXXXXXXXXXXX，訂單狀態(tài)是XXXXXXXXXXXXXX。您將會很快收到貨物，感謝您的支持和理解。
提示：請?zhí)顚懹唵翁?、發(fā)貨單號、運輸方式和發(fā)貨日期。
詢問是否收到貨
Dear $buyer,
According to the status shown on EMS website, your order has been received by you. If you have got the items, please confirm it on DHgate.com. If not, please let me know. Thanks！
Best Regards
$myname
譯文：EMS網(wǎng)站顯示您已收到貨物。如果您已收到貨物請到敦煌網(wǎng)確認(rèn)，如果有問題請告知我。謝謝！
提示：可根據(jù)您貨物的實際情況進(jìn)行更改。
客戶投訴產(chǎn)品質(zhì)量有問題
Dear $buyer,
I am very sorry to hear about that. Since I did carefully check the order and the package to make sure everything was in good condition?before shipping it out, I suppose that the damage might have happened during the transportation. But I’m still very sorry for the inconvenience this has brought you. I guarantee that I will give you more discounts to make this up next time you buy from us. Thanks for your understanding.
Best Regards
$myname
譯文：很抱歉聽到發(fā)給您的貨物有殘損，我在發(fā)貨時再三確定了包裝沒有問題才給您發(fā)貨的。殘損可能發(fā)生在運輸過程中，但我仍舊因為帶給您的不便深表歉意。當(dāng)您下次從我這購買時，我將會給您更多的折扣。感謝您的諒解。
提示：請根據(jù)投訴的實際情況進(jìn)行更改。
訂單完成
Dear $buyer,
I am very happy that you have received the order. Thanks for your support. I hope that you are satisfied with the items and look forward to doing more business with you in future.
Thanks！
$myname
譯文：我很高興地看到您已收到貨，感謝您的支持。希望您滿意，并期待著在將來與您做更多的生意。
提醒買家給自己留評價
Dear $buyer,
Thanks for your continuous support to our store, and we are striving to improve ourselves in terms of service, quality, sourcing, etc. It would be highly appreciated if you could leave us a positive feedback, which will be a great encouragement for us. If there's anything I can help with, don't hesitate to tell me.
Best Regards
$myname
譯文：感謝您繼續(xù)支持我們，我們正在改善我們的服務(wù)，質(zhì)量，采購等。如果您可以給我們一個積極的反饋，我們會非常感激，因為這對我們來說是一個很大的鼓勵。如果有什么我可以幫助，不要猶豫請告訴我。
貨物斷貨
Dear $buyer,
We are very sorry that item you ordered is out of stock at the moment. I will contact the factory to see when it will be available again. I would like to recommend some other items of similar styles. Hope you like them too. You can click on the following link to check them outXXXXXXXXXXXXXXXXXXXXXXXXXXXX?? ?.If there’s anything I can help with, please feel free to contact us. Thanks！
Best Regards
$myname
譯文：真是對不起，您訂購的產(chǎn)品目前缺貨，我會與工廠聯(lián)系什么時候能補上，并將隨時告知你。以下鏈接提供的產(chǎn)品也很不錯XXXXXXXXXXXXXXXXXXXXXXXXXXXX ，您可以看看。有什么我可以幫忙的，請隨時與我們聯(lián)系。謝謝！
提示：請在橫線處添加同類產(chǎn)品的鏈接。
折扣
Dear $buyer,
Thanks for your message. Well, if you buy both of the XXXX items, we can offer you a XXX % discount. Once we confirm your payment, we will ship out the items for you in time.
Please feel free to contact us if you have any further questions.
Thanks & Best regards!
$myname
譯文：感謝您給我信息。目前我們正在進(jìn)行促銷，如果你購買了XXXX 個產(chǎn)品，我們可以為您提供XXX %的折扣。一旦我們確認(rèn)您的付款，我們將及時發(fā)貨。如果您有任何進(jìn)一步的問題，請隨時與我們聯(lián)系。謝謝！
