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    易之家外貿(mào)SNS社區(qū) Tradesns foreign trade community
    當(dāng)前所在頁面位置: 首頁 > 貿(mào)易博文 > 干貨:外貿(mào)英文信函模版大集合(一)
    干貨:外貿(mào)英文信函模版大集合(一)
    瀏覽量:995 | 回復(fù):1 | 發(fā)布時(shí)間:2015-12-19 09:48:02

    針對(duì)外貿(mào)中的郵件往來,整理了以下英文書信模版。主要涵蓋開發(fā)信請(qǐng)求建立商業(yè)關(guān)系”、主動(dòng)跟新買家建立聯(lián)系、對(duì)新買家要求建立業(yè)務(wù)聯(lián)系的回復(fù)、向老客戶介紹公司新的產(chǎn)品信息”、回復(fù)對(duì)某個(gè)產(chǎn)品的查詢、無法提供對(duì)方查詢中所要求的產(chǎn)品時(shí)”查詢對(duì)方公司的產(chǎn)品、幾種報(bào)盤、信用證相關(guān)、報(bào)價(jià)相關(guān),放假通知圣誕節(jié)祝福郵件等模版,希望對(duì)大家有所幫助!




    開發(fā)信模版(一)



    Company Name: Mailing Add: Tel.: Fax.: Email: Web.:

    Kind Attn.: Mr. Jack Wey-- General Manager (hope I would be the GM one day)

    Subject: XXXXX Cooperation/

    Dear Mr. Jack Wey

    [Your company] is the main [your product] manufacturer in China since 1968, our major clients are[those have very good reputation and renown companies in the field that have direct or indirect biz with your company, i.e. IBM, SONY .. ].

    We believe that you can rely on us as we provide you quite satisfactory service and products with best quality at most competitive price in the world. We are very happy if you do not hesitate to send us any of your inquiries and we will always give satisfactory services.

    Products: (product range)

    Standards: (product design standard, if any) Service: (product applicable field, function)

    Size: (dont fuckingly tell your client you dont know) Etc.

    Certificates: (certificates that your company got) Annual Sales Turnover: ( just list some number here,)

    Staff No.staff no of your company, if your company is big, if not, omit this point) Cover of Land list some number here)

    Looking forward to hearing from you at your convenience.

    Thanks & best regards,

    P.S. I am attaching our product catalogue/scope of service for your future reference in my following email to you, please kindly check.

    (please dont send your product catalogue in the email, you are telling him here is showing your respect to him that you are sending good info to him,but not spam, therefore, you better send another email to your client with your product catalogue. Your client will check it if your products are of him/her interest)

    YOUR NAME POSITION DEPARTMENT COMPANY NAME ADD TEL MOBILE FAX EMAIL WEB

    Dear all, I am jack wey, this above mentioned email for marketing is only one sample to your general potential clients, it would be revised accordingly to different clients.

    Kindly be informed that email marketing is mainly depending on your SET title, therefore pls try to improve TO SET THE TITLE OF YOUR EMAIL.

    (開發(fā)信的成功與否,跟開發(fā)信內(nèi)容的大少無關(guān),關(guān)鍵是你怎么把涉及到客戶每一個(gè)利益、興趣都說到,能連起來,他都會(huì)像繼續(xù)看下去,要不我們還看電視連續(xù)劇干嘛?)

    郵件開發(fā)成功與否與以下幾個(gè)方面有關(guān)(個(gè)人認(rèn)為):(按主次順序)

    1. 郵件標(biāo)題

    (要是我,郵件標(biāo)題一看就知道是推銷的,I am sorry, please fuck off and stay in my trash box

    2. 郵件內(nèi)容是否吸引/對(duì)客戶是否有效,有利可圖;客戶是否感興趣.

    3. 所聯(lián)系的人的職位和權(quán)利(Pls send to the RIGHT PERSON

    4. 發(fā)信人日后溝通技巧,plus

    5. others

    以上的開發(fā)信只是針對(duì)任意一家公司,如果要想開發(fā)信更成功,你就得研究或者了解一下這個(gè)公司的情況再發(fā)。

    有的開發(fā)信中,并不能把所有東西都一一列出來,所以一天發(fā)個(gè)100封的開發(fā)信的人,一天很難記下前天發(fā)給誰了,日后很難去跟蹤,也不知道自己以前說了什么,如果是這樣,最好做個(gè)記錄;郵件已發(fā)出3天之內(nèi),馬上再發(fā)一封郵件跟蹤,過2如沒有回復(fù),再發(fā)一封了解,第三封郵件剛發(fā)后30分鐘,馬上給個(gè)電話。

    記住,成功的開發(fā)信,一般要有電話跟蹤才能比較有效果,當(dāng)然有幸運(yùn)的人,或是客戶也正好有詢價(jià),有貨采購才會(huì)直接跟你聯(lián)系,所以為什么要日后電話溝通的原因?,F(xiàn)在一般一個(gè)客戶一天能收到很多信,你只有電話過去了,說明你請(qǐng)況,他才知道你是誰,什么公司,下次在電話的時(shí)候,他會(huì)說“oh, Jack? Jack wey from China,XXX company? Oh, how are you? ..


    開發(fā)信模板()



    Dear Mr. JACK,

    Thank you for your e-mail & I do appreciate the content.(講得是我開發(fā)信的內(nèi)容) I do not have any hesitation to start business with your esteemed company.對(duì)我公司感興趣 Thus I ask you kindly to arrange courier me full set of all your catalogs in one binder along with copies of all your certificates , end user approvals ,..etc. 需要一些文件進(jìn)一步合作

    Also, I would like to hear from you in details about your previous operation in middle east area . Do you have agent,distributer,..etc?想成為我們代理分銷商

    Best Regards XXXXXXXXXXXXX

    現(xiàn)在說說開發(fā)信主要的信息:

    標(biāo)題: Mr. XXX + 他公司的名稱 (點(diǎn)名道姓和公司,一目了然) 內(nèi)容:

    MOrning! Mr. XXXXXX

    This is Jack, Sales Manager from a well established PRODUCT manufacturer in China. Hope I reach the right person at the right time to talk about PRODUCT cooperation and strategies for your company?

    I did a little bit research on your company and Im sure you would be continuously looking at opportunities to expand your product supplying scope/services and make it as the brand to own your company reputation in the PRODUCT market and increase your market return with your constant efforts.

    We can fulfill any of your business needs and maximize your business profits compared with lots of PRODUCT manufacturers as we are newly launching DDDD brand PRODUCT in international market.

    Our business reference includes:

    ? 20 years appointed OEM for EU,USA PRODUCT manufacturers ? Approvals from .......(主要客戶,最好是國(guó)際同行知名企業(yè)) ? 70%~80% products for international application

    (for more details, please contact us) 這個(gè)地方用黃色文字背景,突出公司優(yōu)勢(shì)

    As the GM of 客戶公司名稱 ,

    it is your responsibility to find a sustainable and trustworthy business partner relationship and ensure a promising company future. 我的公司

    is interested in cooperating with you to uncover the PRODUCT demand of 客戶市場(chǎng) market from now on.

    As you have experiences in PROCUT, it would be easier to seize the opportunity to win great PRODUCT demand in 客戶市場(chǎng)。

    (這里很明顯的標(biāo)示你的合作意圖和對(duì)客戶公司的了解及所聯(lián)系人的職責(zé)所在,沒有人會(huì)反對(duì)你強(qiáng)調(diào)他的職責(zé)和利益)

    Hope to have your excited feedback TODAY.

    Thanks ?ards,

    JACK

    24 hours available for you!




    請(qǐng)求建立商業(yè)關(guān)系

    Rogers Chemical Supply Co. 10E.22Street Omaha8, Neb Gentlemen: We have obtained your name and address from Aristo Shoes, Milan, and we are writing to enquire whether you would be willing to establish business relations with us. We have been importers of shoes for many years. At present, We are interested in extending our, range and would appreciate your catalogues and quotations. If your prices were competitive we would expect to transact a significant volume of business. We look forward to your early reply.Very truly yours 自米蘭職權(quán)里斯托鞋類公司取得貴公司和地址,特此修函,祈能發(fā)展關(guān)系。多年來,本公司經(jīng)營(yíng)鞋類進(jìn)口生意,現(xiàn)欲擴(kuò)展業(yè)務(wù)范圍。盼能惠賜商品目錄和報(bào)價(jià)表。 如價(jià)格公道,本公司必大額訂購。 煩請(qǐng)?jiān)缛召n復(fù)。 此致

    2.回復(fù)對(duì)方建立商業(yè)關(guān)系的請(qǐng)求

    Thank your for your letter of the 16th of this month. We shall be glad to enter into business relations with your company. In compliance with your request, we are sending you, under separate cover, our latest catalogue and price list covering our export range. Payment should be made by irrevocable and confirmed letter of credit. Should you wish to place an order, please telex or fax us. 本月16日收到有關(guān)商務(wù)關(guān)系的來函,不勝欣喜。謹(jǐn)遵要求另函奉上最新之出口商品目錄和報(bào)價(jià)單??铐?xiàng)煩請(qǐng)以不可撤銷保兌之信用狀支付。如欲訂貨,請(qǐng)電傳或傳真為盼。 此致 敬禮


    請(qǐng)求擔(dān)任獨(dú)家代理

    We would like to inform you that we act on a sole agency basis for a number of manufacturers. We specialize in finished cotton goods for the Middle eastern market: Our activities cover all types of household linen. Until now, we have been working with your textiles department and our collaboration has proved to be mutually beneficial. Please refer to them for any information regarding our company. We are very interested in an exclusive arrangement with your factory for the promotion of your products in Bahrain. We look forward to your early reply. `本公司擔(dān)任多家廠家的獨(dú)家代理,專營(yíng)精制棉織品,包括各燈家用亞麻制品,行銷中東。 與貴公司向有業(yè)務(wù)聯(lián)系,互利互作。貴公司紡織部亦十分了解有關(guān)業(yè)務(wù)合作之情況。 盼望能成為貴公司獨(dú)家代理,促銷在巴林市場(chǎng)的貨品。 上述建議,煩請(qǐng)?jiān)缛召n復(fù),以便進(jìn)一步聯(lián)系合作。 此致 敬禮


    拒絕對(duì)方擔(dān)任獨(dú)家代理

    Thank you for your letter of 1 September suggesting that we grant you a sole agency for our household linens. I regret to say that, at this stage, such an arrangement would breather premature. We would, however, be willing to engage in a trial collaboration with you company to see how the arrangement works. It would be necessary for you to test the market for our products at you end. You would also have to build up a much larger turnover to justify a sole agency. We enclose price lists covering all the products you are interested in and look forward to hearing from you soon.91日有關(guān)建議擔(dān)任家用亞麻制品獨(dú)家代理的來信收悉。謹(jǐn)致衷心謝意。目前時(shí)機(jī)尚未成熟,不能應(yīng)允該安排深感抱歉。 然而,本公司樂意與貴公司先試行合作,為今后合作打下基礎(chǔ)。為證明擔(dān)任獨(dú)家代理的能力,貴公司宜上述貨品作市場(chǎng)調(diào)查,研究是否可擴(kuò)大現(xiàn)有之營(yíng)業(yè)額。奉上該貨品之報(bào)價(jià)單,敬希查照。專此候復(fù)。 此致 敬禮


    同意對(duì)方擔(dān)任獨(dú)家代理

    Thank you for your letter of 12 April proposing a sole agency for our office machines. We have examined our long and, I must say, mutually beneficial collaboration. We would be very pleased to entrust you with the sole agency for Bahrain. From our records, we are pleased to note that you have two service engineers who took training courses at our Milan factory .the sole agency will naturally be contingent on you maintaining qualified after sales staff. We have drawn up a draft agreement that is enclosed. Please examine the detailed terms and conditions and let us know whether they meet with your approval. On a personal note, I must say that I am delighted that we are probably going to strengthen our relationship. I have very pleasant memories of my last visit to Bahrain when you entertained me so delightfully .I look forward to reciprocating on your next visit to Milan. My very best wishes to you and your wife. 412日建議擔(dān)任為公室器具之獨(dú)家代理來信已經(jīng)收悉。 過去雙方合作皆互利互助,能獲您的眷顧作我公司于巴林的獨(dú)家代理,殊感榮幸。 據(jù)知您公司兩服務(wù)技師曾到我公司米蘭工廠受訓(xùn)。相信您公司在取得代理權(quán)后,仍會(huì)繼續(xù)注重合格售后服務(wù)人員的訓(xùn)練?,F(xiàn)隨信附上協(xié)議草稿, 請(qǐng)查實(shí)各項(xiàng)條款 ,惠復(fù)是盼。 能加強(qiáng)業(yè)務(wù),我亦感到欣喜,前次到訪巴林,蒙盛情款待,不勝感激。祈盼您蒞臨米蘭時(shí),容我一盡地主之誼。 此致 敬禮


    借引薦建立業(yè)務(wù)關(guān)系

    At the beginning of this month , I attended the Harrogate toy fair. While there, I had an interesting conversation with Mr. Douglas Gage of Edutoys plc about selecting an agency for our teaching aids. Douglas described your dynamic sales force and innovative approach to marketing. He attributed his own companys success to your excellent distribution network that has served him for several years. We need an organization like yours to launch our products in the UK. Our teaching aids cover the whole field of primary education in all subjects .Our patented Matrix math apparatus is particularly successful. You may have reservations about American teaching aids suiting your market. This is not a problem since we have complete range of British English versions. I enclose an illustrated catalogue of our British English editions for your information. Please let me have your reactions to the material. I shall be in London during the first two weeks of October. Perhaps we could arrange a meeting to discuss our proposal.

    本用初參觀哈洛加特玩具交易會(huì)時(shí)有幸與教育玩具股份有限公司的道格拉斯?蓋齊先生一談,提及本公司正物色代理人推廣教學(xué)器材一事。 蓋齊先生贊揚(yáng)貴公司積極推廣產(chǎn)品,不斷推出新的推銷方法,并把其公司的成就歸于貴公司完善的經(jīng)銷網(wǎng)絡(luò)。貴公司的經(jīng)驗(yàn),正能替本公司在英國(guó)經(jīng)銷產(chǎn)品。 本公司生產(chǎn)初級(jí)教育各學(xué)科的教育器村、專利產(chǎn)品梅特里克教學(xué)器材更傲視同儕。 除美國(guó)教學(xué)器材外,亦備有全套英式英語版教材,適合當(dāng)?shù)厥袌?chǎng),貴公司無需憂慮切合市場(chǎng)需求。 現(xiàn)附上配有插圖的英式英語版教材目錄,盼抽空細(xì)閱,并賜知寶貴意見。本人擬于10月頭兩星期前往倫敦,未知能否安排會(huì)面,就以上建議作一詳談? 此致 敬禮


    雙店齊飛 折扣雙倍


    與老客戶聯(lián)系

    We understand from our trade contacts that your company has reestablished itself in Beirut and is once again trading successfully in your region. We would like to extend our congratulations and offer our very best wishes for your continued success. Before the war in Lebanon, our companies were involved in a large volume of trade in our textiles. We see from our records that you were among our best tem customers. We very much hope that we can resume our mutually beneficial relationship now that peace has returned to Lebanon. Since we last traded, our lines have changed beyond recognition. While they reflect current European taste in fabrics, some of our designs are specifically targeted at the Middle Eastern market. As an initial step, I enclose our illustrated catalogue for your perusal. Should you wish to receive samples for closer inspection, we will be very happy to forward them. We look forward to hearing from you. 從同行中獲悉貴公司貝魯特復(fù)業(yè),生意發(fā)展迅速。得聞喜訊,不勝歡欣。謹(jǐn)祝業(yè)務(wù)蒸蒸日上。 黎巴嫩戰(zhàn)事發(fā)生前雙方曾有多宗紡織品交易;貴公司更是本公司十大客戶之一?,F(xiàn)今戰(zhàn)事平息,亟盼能重展雙方互惠的業(yè)務(wù)聯(lián)系。 自上次合作至令,產(chǎn)品款式變化極大。除了有迎合歐洲人口味的款式這外,亦有專門為中東市場(chǎng)而設(shè)計(jì)的產(chǎn)品?,F(xiàn)奉上配有插圖的商品目錄供 初步參考。職需查看樣本,還望賜知。


    確認(rèn)約會(huì)

    I would like to confirm our appointment to discuss the possibility of merging our distribution networks. I am excited of the prospect of expanding our trade. As agreed, we will meet of our office in Bond Street at 9.30a.m.on Monday 20 March. I have scheduled the whole day for the meeting. If for any reason you are unable to attend, please phone me so that we can make alternative arrangements. Please let me know if you would like our office to arrange hotel accommodation. I look forward with great pleasure to our meeting. 承蒙撥冗講討論合并雙方銷售網(wǎng),以擴(kuò)大貿(mào)易發(fā)展范圍,深感興奮?,F(xiàn)特修函確定會(huì)議日程。 謹(jǐn)于320日星期一在邦德街辦公室候教,請(qǐng)貴公司代表于當(dāng)日早上9時(shí)蒞臨指導(dǎo)。若因故未能抽空出席,煩請(qǐng)致電告知,以便另行安排會(huì)晤。 未知是否需代為安排旅館膳宿?請(qǐng)盡早賜知,以便早作準(zhǔn)備,款待貴客。 謹(jǐn)此預(yù)祝會(huì)談成功。

    次合作至令,產(chǎn)品款式變化極大。除了有迎合歐洲人口味的款式這外,亦有專門為中東市場(chǎng)而設(shè)計(jì)的產(chǎn)品?,F(xiàn)奉上配有插圖的商品目錄供 初步參考。職需查看樣本,還望賜知。


    感謝客戶訂貨

    Gillette-burns Co. 322 Greenwood street Cleveland 5,Ohio Gentlemen: Thank you for your order No.464 of 20 September. The models you selected from our showroom went out today under my personal supervision. The package is being airfreight to you on Swissair. The relevant documentation is enclosed enjoyed meeting you and hopes that this order represents the beginning of a long and prosperous relationship between our companies. The next time you visit us, please let me know in advance so that I can arrange a lunch for you with our directors. Sincerely yours

    謝謝920日第464號(hào)定單。今天我已新自監(jiān)督發(fā)送您自展覽室挑選的產(chǎn)品。該產(chǎn)品隨附有關(guān)文件經(jīng)瑞士航空公司運(yùn)送。 很榮幸與你會(huì)面,衷心希望是次定單能加強(qiáng)雙方的關(guān)系。下次到訪前,煩請(qǐng)賜知,俾能安排與本公司董事共進(jìn)午餐。


    向長(zhǎng)期客戶推銷新產(chǎn)品

    I enclose an illustrated supplement tour catalogue. It covers the latest designs, which are now available from stock. We are most gratified that you have, for several yeas. Include a selection of our products in your mail-order catalogues. The resulting sales have been very steady. We believe that you will find our new designs most attractive. They should get a very good reception in your market. Once you have had time to study the supplement, please let us know if you would like to take the matter further. We would be very happy to send samples to you for closer inspection. For your information, we are planning a range of classical English dinner services that should do well in the North American market. We will keep you informed on our progress and look forward to hearing from you. 隨函寄奉配有插圖的商品目錄附頁,介紹最新設(shè)計(jì)的產(chǎn)品。貴公司的郵購目錄多年來收錄本公司產(chǎn)品,產(chǎn)品銷售成績(jī)理想,特此致以深切謝意。最新設(shè)計(jì)的產(chǎn)品巧奪天工,定能吸引顧客選購。煩請(qǐng)參閱上述附頁,需查看樣本,請(qǐng)賜復(fù),本公司樂意效勞。 本公司現(xiàn)正設(shè)計(jì)一系列款式古典的英國(guó)餐具,適合北美市場(chǎng)需求。如感興趣,亦請(qǐng)賜知。 愿進(jìn)一步加強(qiáng)聯(lián)系,并候復(fù)音。



    請(qǐng)求客戶作推薦人

    Thank you for your letter of 2 November. We are delighted to hear that you are to please with the refurbishment of your hotel. As your know .in our line of work, we depend on good, reports about our projects to win further business. Our clients always shop around and look for references before committing themselves. With your permission, we would like to use your hotel as a reference when we discuss similar refurbishments in the hotel industry. Would you agree to our suggesting that future clients should call you? It would also be most helpful if we could occasionally bring a client to look at your hotel. We would, of course, stay overnight at least. Ill call you next week to hear your reaction. Thanks again for you kind words.112日的來函得悉閣下對(duì)貴飯店的整修感到滿意,此消息對(duì)本公司實(shí)是一鼓勵(lì)。 設(shè)計(jì)行業(yè)重視聲譽(yù),客人在選擇設(shè)計(jì)公司時(shí)必然會(huì)有所比較。如蒙允許,本公司欲請(qǐng)貴飯店作推薦人,證明有關(guān)整修的質(zhì)素。未知可否讓其他客戶來電垂詢? 此外,如獲允準(zhǔn)間或聯(lián)同客戶前來參觀貴飯店整修,定必有莫大幫助。當(dāng)然,本公司會(huì)預(yù)訂房間,至少留宿一晚。

    望賜知。




    通知客戶價(jià)格調(diào)整

    We enclose our new catalogue and price list. The revised prices will apply from 1 April 1997. You will see that there have been number of changes in our product range. A number of improved models have been introduced. Out range of washing machines has been completely revamped. Many popular lines, however, have been retained unchanged. You will be aware that inflation is affecting industry as a whole .Ws have been affected like everyone else and some price increases have been unavoidable. We have not, however, increased our prices across the board, In many cases, there is a small price increase, but in others, none at all. We can assure you that the quality of our consumer durables has been maintained at a high standard and that our service will continue to be first class. We look forward to receiving your orders. 謹(jǐn)謝上新的商品目錄和價(jià)格表。修訂價(jià)格定于199741日起生效。產(chǎn)品系列有一大革新,增加了不少改良的型號(hào),扒出一系列新款的洗衣機(jī),但許多款的開動(dòng)號(hào)仍保持不變。通貨膨脹影響整個(gè)工業(yè)連帶令貨品價(jià)格上漲。雖然如此,本公司并未全面提升價(jià)格,調(diào)整幅度亦不大。 本公司堅(jiān)守一貫信念,務(wù)求出產(chǎn)優(yōu)質(zhì)之耐用消費(fèi)品,迎合顧客的需要。 謝謝貴公司多年惠顧,盼繼續(xù)合作。



    說明價(jià)格調(diào)整原因

    I enclose our new price list, which will come into effect, from the end of this month. You will see that we have increased our prices on most models. We have, however, refrained from doing so on some models of which we hold large stocks. We feel we should explain why we have increased our prices. We are paying 10% more for our raw materials than we were paying last year. Some of our subcontractors have risen there by as much as 15%. As you know, we take great pride in our machines and are jealous of the reputation for quality and dependability that we have achieved over the last 40 years. We will not compromise that reputation because of rising costs. We hope, therefore decided to raise the price of some of our machines. We hope you will understand our position and look forward to your orders. 現(xiàn)謹(jǐn)附上本公司新價(jià)格表,新價(jià)格將于本月底生效。除了存貨充裕的商品外,其余大部分貨品均已調(diào)升價(jià)格。是次調(diào)整原因是原材料價(jià)格升幅上漲10%,一些承包商的價(jià)格調(diào)升到15%。 過去40年,本公司生產(chǎn)的機(jī)器品質(zhì)優(yōu)良、性能可靠。今為確保產(chǎn)品質(zhì)量,唯有稍為調(diào)整價(jià)格。上述情況,還望考慮。愿能與貴公司保持緊密合作。


    回復(fù)感謝信

    We greatly appreciate your letter describing the assistance you received in solving your air-conditioning problems. We are now in our fifty-year of operation, and we receive many letters like your indicating a high level of customer satisfaction with our installation. We are pleased that our technical staff assisted you so capably. We would like you to know that it you need to contact us at any time in the future. Our engineers will be equally responsive to your request for assistance.

    If we can be of service to you again, please let us know. Thank you again for your very kind letter. 承蒙來信贊揚(yáng)本公司提供的空調(diào)維修工程服務(wù),欣喜不已。五年前開業(yè)至今,屢獲客戶來函嘉獎(jiǎng),本公司榮幸之至。欣悉貴公司識(shí)技術(shù)人員的服務(wù),他日苛有任何需要,亦請(qǐng)與本公司聯(lián)絡(luò),本公司定當(dāng)提供優(yōu)秀技師,竭誠(chéng)效勞。在此謹(jǐn)再衷心感謝貴公司的贊賞,并請(qǐng)繼續(xù)保持聯(lián)絡(luò)。


    請(qǐng)客戶征詢其它公司

    Thank you for your enquiry of 5 May concerning silk blouses. We regret to say that we do not manufacture clothing to your own designs to the highest European standards: Swan Textiles corporation The industrial zone Shako. We supply the factor with all their silk materials. I enclose a swatch of our stock materials for your examination. Should you desire any of these samples made up into finished products, we can supply the swan factory with them. We hope that this will be of help to you and wish you every success in your business dealings謝謝55月日來函查詢關(guān)于紆綢罩衫的事宜。 本公司只生產(chǎn)紆綢布料,供應(yīng)紡織品批發(fā)商和制造廠家,并沒有制造成衣,因而未能接受貴公司訂貨,謹(jǐn)致萬分歉意然而,本公司樂意推薦本地一家生產(chǎn)優(yōu)質(zhì)男裝的工廠,相信可按貴公司設(shè)計(jì)的款式制造符合歐洲最高標(biāo)準(zhǔn)的服裝:蛇口工業(yè)區(qū)天鵝紡織品公司。 該廠的絲綢布料全由本公司供應(yīng),隨函了什樣本以供查閱,如貴公司認(rèn)為適合,本公司樂意負(fù)責(zé)供應(yīng)所需布料。愿上資料對(duì)貴公司有所幫助。 謹(jǐn)祝生意興隆,事事順達(dá)。



    改善服務(wù)

    Thank you for your letter of 26 January. I apologize for the delivery problems you had with us last month. I have had a meeting with our production and shipping managers to work out a better system for handling your account .We know we made a mistake on your last order. Although we have replaced it for you, we want to make sure it does not happen again. We have devised the enclosed checklist to use for each of your future order. It includes your firms particular specifications, packing requirements and marking instructions. I believe can service your company better and help you operations run more smoothly with this safeguard. Please contact us if there are any additional points you would like us to include.感謝126日來信。對(duì)上月貴公司更換所需貨品,唯恐類似事件再發(fā)生,本公司生產(chǎn)、運(yùn)輸和出口部經(jīng)理已商議制訂更有效方法處理貴公司事務(wù),并為此特別設(shè)計(jì)清單。 隨信奉上該清單,供貴公司今后訂貨之用。當(dāng)中包括特殊規(guī)格、包裝要求和樗說明等欄目,相信此舉有助本公司提供更佳服務(wù),促進(jìn)雙方合作。如欲增設(shè)任何欄目于該清單上,懇求惠示。

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    杜曉菲

    謝謝分享,好好參考!

    2015-12-21 17:38:12
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