相信很多人都有一個比較頭疼的問題，就是 報價之后客戶消失沒音了。下面就看如何整治這些不回信的老外：
分析下原因,一般情況下我會再寫封追蹤信給他:
Hope you are fine, my friend.
It is regret that I haven't receive any information from your side.
May I have your idea about our offer? We will try to satisfy you upon
receipt of your reply.
If there is anything we can do for you, we shall be more than pleased to do so. Hope we can build good cooperation with you.
如果客人還沒有回信,一周后再問客人不回信的真實原因.(一般情況,70%的客人會告訴你他的原因)
Glad to contact you again!
Have
you kindly check my offer? Hope they are workable for your market!
Sorry that we still don't receive any information from you. I would
apprreciate for your any comment about our offer, including price,
quality, sercive. No matter if it is positive answer, It is great help
for us to meet your requirement.
Waiting for your favorable reply soon!
之后的日子里,可以嘗試新產(chǎn)品的報價,刺激下客人的神經(jīng). 我通常是這樣寫的：
Good day!
My
quotation of PVC shrink label you might have received and considerated.
could you kindly advise your comments at your earlier convenience?
If the products isnot your are expecting,pls advise me your details requirement, I will re-offer asap.
I am of service at any time!
但是，不同的客人，我會變換著寫郵件，讓客人知道我們公司，產(chǎn)品的存在．我不會把客人纏得太緊，約十來天給他一封郵件我通常這樣回復(fù)的：
Dear ***,
Wish you have a nice day! 祝您有好的一天！
May I ask whether you have received my quotation? Now I am sending
it again,if you have any other ideas. Please feel free to contact me. We
will do much better if you can give any advices to us.
I am waiting for your reply ASAP.
Best regards
Wendy
但是，想成功可不是容易的事情．
Dear sir
Have you received our quotation of ..., if you have any further
question,please don't hesitate to contact us. We are waiting for you
comment about our quotation.
We hope that we can establish a good business relationship with you in the nearest future.
Your prompt reply will be appreciate.
回復(fù)A：直接去函敦促
Dear xxx,
Wish everything well with you and your esteemed company ! We are in
receipt of your letter dated Aug 10 , and as requested was expressed you
3 catalogues for our ** goods . We hope they will reach you in due
course and will help you in making your selection . Wish we will promote
business as well as friendship!
Best wishes !
Wendy
回
復(fù)B： 先寫郵件問清情況。本人覺得先寫郵件問清情況，簡單的詢問，如HAVE YOU RECEIVED MY P/I, IS THERE ANY
QUESTION OR PROBLEM WITH YOU? 再問何時開L/C
或匯訂金過來.....如客戶沒回復(fù)，那你應(yīng)該(很有必要)打個電話過去問清情況。是價格問題還是臨時發(fā)生改變?
客戶是中間商，還在等最終客戶的確認？還是其它問題？然后根據(jù)情況做一些措施看能否挽回這一張訂單。
Dear Sir,
Good morning! Hope you have got a wonderful weekend! For several
days no news from you, my friend. Now I am writing for reminding you
about our offer for item of **** dated ** ** ** according to your
relative inquiry. Have you got (or checked) the prices or not? ( You can
add some words to introduce your advantage of your product or something
else to attract the customer). Any comments by return will be much
appreciated. It will be our big pleasure if we have opportunities to be
on severice of you in near future.
Looking forward to your prompt response,
Thanks and best regards,
Wendy
回復(fù)C：如果仍然沒有回音的話，可以在一、兩個月后再寫一封信。
Dear Sir,
Now I am writing for keeping in touch with you for further business.
If any new inquiry, welcome here and I will try my best to satisfy you
well with comptetitive prices as per your request. By the way, how about
your order (or business) with item ***? If still pending I would like
to offer our latest prices to promote an opportunity to cooperate with
each other.
Thanks and best regards,
Wendy
一般客戶不回復(fù)時，我用到第二個，客戶都會或多或少回點內(nèi)容的。
個人感覺很有用，希望對你們也有用。
